After our intervention, we were able to help the player to get their winnings. The player from Ireland had had a withdrawal pending for two weeks. Despite having received an email confirming verification, the casino had requested additional documentation. After we had reached out to the player for more information, she informed us that she had received her withdrawal.

SpinGenie Casino bonuses

• Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews.
• During our testing, we always contact the casino’s customer support and test their responses to see how helpful and professional they are.
• SpinGenie offers a huge collection of casino games including video slots, instant-win games, table games, jackpots, and so much more.
• The player from Ireland requested a withdrawal less than two weeks prior to submitting this complaint.
• The games are appropriately sectioned to ensure you find what you’re looking for without hassle.

Received an email from spingenie advising I had 150 free spins on big bass bonanza which I played and won just over a couple of hundred! I knew the wager was 60x to be able to meet the requirements and be able to withdraw any remaining funds! I kept playing https://nancyhoganarmour.com/ and playing and got winnings up to just over £3000 which was still all showing in bonus balance, played a bit more then.

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Player didn’t receive a promised deposit bonus.

It works according to the guidelines provided by the Malta Gaming Authority and provides a suitable friendly space for its players. To keep you engrossed throughout your journey, various innovative bonuses will be provided. These offers are lucrative deals that will help in winning the grand prizes as you step up your gameplay on this platform. According to our approximate calculation or collected information, SpinGenie Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn’t have any complaints whatsoever).

Can I play at Spingenie Casino on my mobile phone?

To determine a casino’s Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino’s T&Cs, complaints from players, estimated revenues, blacklists, and many others. After checking SpinGenie’s security level and licensing, we can confirm that this is a legitimate site that is safe to play on for UK players. It has gone through multiple verification checks and offers a safe environment for players. The operator won’t charge deposit or withdrawal processing fees. If you withdraw your funds using Bank Wire and cash out less than £500, you are charged a £10 administration fee.